Strategic Workforce Planning & Succession

Plan for the Workforce You'll Need Next

Organizational design, succession, and re-skilling that keep your workforce resilient to the change AI is bringing and the growth, retirements, and reorganizations already on your horizon.

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Strategic Workforce Planning & Succession
Katrina Miller

A Clear, Future-State Plan for Your People

We help you map where your workforce is today, where it needs to be, and exactly how to bridge the gap including the skills your people will need as AI changes the shape of work. What we see in practice is that the organizations who plan ahead don't just fill roles faster; they keep their strongest people by showing them a future worth building. We've done this at scale from future-state organizational design for large municipal recreation departments of more than 1,200 employees, to succession mapping across exempt and management roles, with the development pathways and recruitment runway to staff for what's coming. Municipalities, public-sector organizations, and unionized environments are at the heart of this work, and when workforce planning identifies skills you can't find locally, we can also handle the international recruitment side through our in-house immigration practice (RCIC).

Workforce Planning Isn't a Retirement Conversation Anymore

A decade ago, workforce planning was mostly about the retirement curve. Today it's much more. AI is at the helm of the change work that existed yesterday is being automated, and roles that don't yet have names will be on your org chart in three years. All of that sits on top of the drivers you already feel: community growth, leadership layers thin in the middle, talent that's hard to find, a strategic shift on the horizon. The external picture is roles being reshaped and skills you don't yet have. The internal one is the unease of knowing change is coming faster than your plan accounts for. Your people aren't interchangeable parts to be replaced in a panic they're a workforce worth re-skilling and re-shaping deliberately, for the future that's actually coming.

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  • Strategic Workforce Planning Future-state modelling, gap analysis, and hiring plans by lead time.
  • Organizational Design Structures and reporting lines built for where you're going.
  • Succession Planning Successor mapping, "ready-now" identification, and risk flags.
  • Re-Skilling & AI-Resilient Workforce Design Skills your team needs as work changes.
  • Talent Reviews & Calibration Facilitated manager sessions grounded in real data.
  • Development Pathways Stretch assignments, exposure, and training to build your bench.

Sectors We Serve

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  • Private Businesses
  • Municipalities and Public-Sector Organizations
  • Indigenous Organizations
  • Non-Profits and Associations
  • Unionized Environments

Working With Evoke HR

We work with employers who care about their people — who want a workplace where employees and the business both thrive. We bring care, compassion, and professionalism backed by years of practice, and we approach every engagement as a partnership, not a transaction.

We take the time to understand each organization we have the privilege of working with, and we tailor solutions that fit your culture and stage of growth. We know HR. We know what an organization needs. And we know how to grow the HR function in step with your business. We love what we do.Evoke is a Chilliwack-based boutique consulting firm working with organizations across British Columbia.

Meet the team behind your HR — visit our
About page.

Evoke HR & Immigration is a boutique consulting firm operated by Katrina Miller in Chilliwack, BC offering fractional HR services. Recruit globally, LMIAs, Work, Live, Study in BC Canada, HR Policies, HR Compliance, Employer Coaching
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"During a critical transition, the City of White Rock urgently needed an HR expert. Katrina stepped in and customized her services to be exactly what we needed. Her strategic HR management stabilized our operations and streamlined the recruitment for a new HR Director. Working with Evoke HR was a strategic advantage we were lucky to have.”

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Guillermo Ferrero

CAO – City of White Rock
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“Katrina is a true HR professional in every aspect. She took the time to deeply connect and understand our organization and some of the unique features of our business, building solid relationships with our leadership team. Her strategic work was invaluable to help free up our time at the management level and provided additional capacity to our HR function.”

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Katherine Treloar

GM - City of Abbotsford
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“The CEA engaged Katrina from Evoke HR to undertake a comprehensive compensation review of executive positions and to provide advisory services to guide HR processes and decisions.

Katrina provided valuable insight and information to help guide decisions. The level of service she provided was commendable and quality of her advice was excellent and timely”

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John Madden

Board Member - Community Energy Association
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“Katrina has supported the City of Port Moody on numerous projects, from job descriptions to reorganizations. Her expertise has been instrumental in making informed decisions to complete our projects successfully. Evoke HR is an invaluable partner in navigating the complexities of human resources.”

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Val Tepes

Manager of Facilities, City of Port Moody

"Evoke HR and Immigration has consistently delivered exceptional and professional services to First Nations Emergency Services Society (FNESS) in various areas including policy and procedure development, job description updates, recruitment, and end-of-employment assistance. Their expertise and support have been invaluable to our organization. FNESS confidently recommends Evoke HR and Immigration for their outstanding support."

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Francyne Joe

Executive Director, First Nations Emergency Services Society (FNESS)

"Partnering with Katrina and Evoke HR on our compensation and benefits review was a game-changer for SES Consulting. Katrina streamlined a typically complex process, delivering comprehensive research and actionable insights that were easy to understand and implement. Her regular updates and balanced perspective kept our team informed and confident every step of the way. Evoke HR brought clarity, precision, and genuine partnership to our project.”

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Nicole Cook

Principal, SES Consulting

"Katrina and Evoke HR & Immigration were instrumental in helping MNBC build our end-to-end compensation program. She brought deep expertise in job evaluation, market surveys, and policy development while ensuring the program aligned with our unique culture. Her ability to anticipate downstream impacts, guide us through change, and support a smooth rollout was invaluable—we couldn’t have done it as successfully without her!"

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Cheryl Churney

Executive Director, People & Culture, Metis Nation BC (MNBC)

"We feel incredibly fortunate to have connected with Evoke HR. From day one, Katrina brought professionalism, clarity, and deep expertise to the process. She guided us through a complex LMIA application for a Technical Support Specialist, making what could have been overwhelming feel seamless. Her responsiveness, attention to detail, and thorough understanding of every step were truly invaluable. Without a doubt, Katrina and Evoke HR will be our first recommendation for anyone seeking expert HR or immigration support."

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Jennifer Love

HR Manager, Stó:lō Nation Service Agency

"Katrina brings deep professionalism, expertise, and genuine care to everything she does. As our fractional HR partner, she has been an invaluable resource — knowledgeable, responsive, and consistently thoughtful in her approach. I recommend Katrina and Evoke HR without hesitation."

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Sandra Dyck

Executive Director – The Reach Gallery Museum

"Evoke HR delivered outstanding support through our employee engagement survey and action planning process for our team of 200+ Parks staff. The design was thoughtful, communication was clear and consistent, and the delivery was highly professional. Most importantly, the results revealed insights we simply couldn't see on our own — and positioned us to take meaningful action. The engagement survey is now a permanent fixture in our annual work plan. I have, and will continue to, recommend Evoke HR without hesitation."

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Brad Domaas

Director, Parks – City of Burnaby

"Evoke HR has been an exceptional partner throughout our LMIA and staffing process — from initial set-up through to ongoing program oversight. Katrina's expertise, responsiveness, and attention to detail have made what is often a complex process feel seamless and efficient. She consistently goes above and beyond, providing guidance that has given us confidence at every step. We truly value the professionalism and dedication Evoke HR brings to our organization and highly recommend their services."

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Byron Jackson

Director of Operations – Browns Socialhouse Abbotsford & Chilliwack

Working with Evoke Is Simple

A steady process — because your people, and your business, are worth doing this right.

1

Tell Us What's Going On

A short call or message. We love this part — hearing what's really going on in your organization, and asking the questions that matter.

2

A Written Plan, Not a Sales Pitch

Clear scope, sequence, and cost, all on paper before we start. You deserve to know exactly what you're saying yes to.

3

HR That Feels Different

A seasoned partner in your corner, working alongside you with real care. Hiring gets easier. Hard calls get less lonely. Your people notice.

FAQs

What are the immigration options available to me?

What are the immigration options available to me?

What are the immigration options available to me?

What are the immigration options available to me?

What are the immigration options available to me?

What are the immigration options available to me?

What are the immigration options available to me?

What are the immigration options available to me?

What are the immigration options available to me?

  • What is strategic workforce planning? It's the process of forecasting the people, roles, and skills your organization will need in the future and building a plan to close the gap between that future state and where you are today. It covers growth, retirements, succession, and development.
  • How is succession planning different from replacement hiring? Replacement hiring reacts to a vacancy. Succession planning identifies and develops potential successors before a role opens, so you're never starting from zero.
  • Do you do this for unionized and public-sector employers? Yes. Much of our workforce planning work is with municipalities, Indigenous organizations, and other unionized public-sector employers, where governance sequencing and collective agreements matter.
  • How long does a workforce planning engagement take? It varies with size and scope. Larger engagements run in phases over several quarters; a focused succession map for a single team can be much shorter. We'll scope it with you up front.

Still Have Questions?

Reach out. A short call is often the fastest way to know whether we're the right fit — and what working with us could look like. Book a call or send us a note below.

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